Last Updated: 10 Oct 2022

This Shipping & Delivery Policy is part of our Terms of Use (“Terms") and should be therefore read alongside our main Terms: https://www.wissenbookstore.com/terms-of-use.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

1. Shipping Method

We primarily utilize the services of the Standard Indian Post for the delivery of our products. Our standard shipping method offers reliable and cost-effective shipping options for our customers. However, in certain situations, such as high demand, special promotions, or the need for expedited shipping, we may partner with other reputable shipping carriers to ensure timely delivery of your orders. Rest assured that we will always select shipping partners known for their quality of service and reliability.

2. Shipping Time:

    • Orders are typically processed and dispatched within 1-2 business days after payment confirmation.

    • Standard Indian Post shipping typically takes 7 to 10 business days for delivery within India. Please note that this time frame may vary depending on your location, unforeseen circumstances, or exceptional situations such as national holidays or natural disasters.

3. Shipping Charges:

    • We offer competitive and affordable shipping rates for our customers. The shipping charges are calculated based on the weight and dimensions of your order, as well as your delivery location. You can view the shipping charges during the checkout process before confirming your order.

4. Tracking Your Order:

    • Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your shipment on the Standard Indian Post website.

5. Shipping Restrictions:

    • Currently, we only offer shipping within India. We do not ship internationally.

    • Some remote or restricted areas may have limited access to our standard shipping services. In such cases, we will make every effort to communicate with you and explore alternative shipping options.

6. Undeliverable Packages:

    • In the event that a package is returned to us as undeliverable due to incorrect address information provided by the customer or failure to receive the package after multiple delivery attempts, we will attempt to contact the customer to rectify the issue. Additional shipping charges may apply for re-delivery.

7. Delivery Confirmation:

    • We consider a package delivered when the Standard Indian Post tracking system confirms its delivery status. If you believe your order has been misdelivered or has not arrived within the specified time frame, please contact our Customer Support team for assistance.

8. Customer Support:

    • If you have any questions or concerns regarding your order, shipping, or delivery, please don’t hesitate to reach out to our Customer Support team. You can contact us via email at support@wissenbookstore.com

By placing an order with Wissen Bookstore, you agree to abide by the terms and conditions outlined in this Shipping and Delivery Policy. We reserve the right to update or modify this policy at any time, and any changes will be reflected on this page.