Biography

Elangovan Perumal
Over nearly two decades inside global technology and consulting organizations, I have occupied most of the roles this book describes. I began as a junior engineer in India. I moved through delivery and project management, spent six years working with large enterprise clients in the United States, and eventually led global programs spanning four continents. I have sat in rooms where decisions were made and in rooms where they were only executed. I have experienced the difference from both sides. At IBM, where I led delivery across global programs spanning India, the United States, and multiple geographies, something began to shift my thinking. Alongside my delivery responsibilities, I started coaching and mentoring professionals internally — initially through a structured organizational initiative, and eventually because people sought the conversations directly. Over time, that work expanded to include managers and team leads across geographies. The conversations that began as formal coaching sessions became something more structural: a repeated observation that capable professionals were accumulating work without converting it into leverage. By the time I moved on from IBM, that pattern had been confirmed across close to one hundred individual conversations. The same structure surfaced everywhere. Different industries, different roles, different decades of experience. Identical mechanism. I hold a Post Graduate qualification in Strategic Management from the Indian Institute of Management Kozhikode, an MBA, and professional certifications in project management, and life and career coaching. But none of those credentials generated the insight behind this book. The insight came from watching a very specific failure repeat itself across very different circumstances, and eventually asking why.
